situs baru Privacy Policy

Data Collection and Use on situs baru

We collect your personal information to provide our situs baru services. This includes your legal name, email address, date of birth, phone number, and residential address. During account verification, we request government-issued identification (KTP for Indonesian residents), a photograph of you holding that ID, and proof of residence. We use this information to verify your identity, comply with anti-money-laundering regulations, and prevent fraud.

We collect financial data—your banking details, payment method IDs (QRIS codes, e-wallet numbers)—to process deposits and withdrawals. We do not store full credit card numbers or bank account credentials on our servers. All payment data is encrypted and transmitted through certified payment processors. We store only transaction IDs, amounts, timestamps, and outcomes for accounting and dispute resolution purposes.

We collect behavioral data as you use situs baru: which games you play, your bet amounts and outcomes, login times, device information, and IP address. We use this data to detect unusual patterns (rapid bets followed by large withdrawals, multiple logins from different countries), prevent account takeover, and comply with fraud-prevention standards. We also analyze game popularity and player preferences to improve our live-dealer studio scheduling around Liga 1 matches and Piala AFF tournaments.

Our situs baru Encryption and Storage

We encrypt all communication between your device and our situs baru servers using SSL 256-bit protocols. Your password is hashed using industry-standard algorithms (bcrypt or equivalent) and salted—we never store it in plain text and cannot retrieve it, even internally. Your identity documents (KTP photos, selfies) are stored in encrypted vaults with access restricted to our compliance team only. We retain these documents for seven years to comply with anti-money-laundering record-keeping requirements, then securely delete them.

Our servers and databases sit in secure data centers in Jakarta and Surabaya with physical security (locked server rooms, surveillance), network firewalls, and intrusion detection systems. We employ regular security audits by independent third-party firms. Backups are encrypted and stored separately from production systems. If a breach occurs, we notify affected users via email within 72 hours as required by data-protection standards.

Third-Party Processors and Data Sharing

We share personal data with payment processors only to the extent necessary to complete your deposit or withdrawal. For example, when you deposit via e-wallet on situs baru, we share your name and amount with mobile banking's payment gateway—local payment then communicates directly with your bank. We never give online payment, e-wallet, mobile banking, or local payment access to your password or KYC documents. These processors are contractually bound to protect your data and use it only for transaction processing.

We may disclose personal information to comply with legal obligations. If law enforcement in Jakarta, Surabaya, Bandung, Medan, or Semarang requests user data via valid court order or regulatory mandate, we will provide it. We also report suspicious financial activity to Indonesian financial intelligence authorities as required by anti-money-laundering law. We do not disclose user data to marketing firms, advertisers, or other third parties without your explicit consent.

We engage independent auditors annually to verify our RNG (random number generator) systems and security controls. These auditors receive anonymized game logs and system architecture documentation—not personal user data. Our auditors are bound by confidentiality agreements.

Your Rights and Data Access on situs baru

You have the right to access, correct, or request deletion of your personal data held by situs baru. To exercise these rights, navigate to Settings → Data Management in your account or contact our support team in English. We will provide a copy of your data within 14 days. If you request deletion, we will erase personal information within 30 days, except for data we must retain for legal or regulatory reasons (transaction records for anti-money-laundering compliance, typically seven years).

You can update your personal information (address, phone number) directly in your account settings on situs baru. If you need to change your legal name, contact our support team—we require updated identity documents to verify the change. You can disable marketing emails in your notification preferences. We will not send you promotional emails after opting out, though we may still send service notifications (account security alerts, withdrawal confirmations, verification requests).

If you wish to close your situs baru account permanently, contact our support team. We will deactivate your account, secure any remaining balance, and begin data deletion within 30 days of closure. We retain anonymized transaction records indefinitely for auditing and compliance purposes.

Cookies and Tracking on situs baru

Our situs baru platform uses cookies to maintain your login session, remember your game preferences, and track performance metrics. Cookies are small text files stored on your device that allow us to recognize you on return visits. You can manage cookies through your browser settings—disabling cookies may limit some platform features (you may need to log in more frequently). We do not use third-party tracking cookies for advertising; all cookies are strictly functional and serve situs baru operations only.

We use server-side session tokens (in addition to cookies) to authenticate your requests. If your session expires due to inactivity, you will be logged out and prompted to log in again. This protects your account if you leave your device unattended. We recommend logging out manually after each session, especially on shared devices.

Data Retention and Deletion

We retain personal data only as long as needed to provide situs baru services, comply with law, and resolve disputes. Account registration data (name, email, phone) is kept for the lifetime of your account plus seven years after closure for potential legal claims. Payment transaction records are retained for seven years per anti-money-laundering requirements. Game logs (bet history, outcomes) are retained for one year for dispute resolution and fraud investigation. Identity verification documents (KTP photos, selfies) are retained for seven years then securely destroyed.

Behavioral analytics data (login times, IP addresses, session logs) is retained for one year. Backups may retain data for up to 90 days after deletion while we cycle backup tapes. If you request account deletion, we erase your personal data within 30 days, except for information we are legally required to retain. We provide no guarantee of immediate permanent deletion due to backup processes; however, your data will become inaccessible within 90 days.

Contact and Policy Updates

If you have questions about our privacy practices on situs baru, contact our Data Protection Officer via email through our support portal or live chat in English. We aim to respond within 7 business days. If you believe we have violated your privacy rights, you may lodge a complaint with the Indonesian Ministry of Communication and Informatics or equivalent data-protection authority in your jurisdiction.

We may update this Privacy Policy to reflect changes in our practices or applicable law. Material changes will be communicated to you via email or in-app notification at least 14 days before taking effect. Your continued use of situs baru after the change date constitutes acceptance of the updated policy. We maintain a version history—you can request prior policy versions by contacting support. This policy was last updated in its current form; we review it annually and update as needed.

Summary of Our Commitments

We at situs baru are committed to protecting your privacy. We encrypt your data, store it securely in Jakarta and Surabaya, and share it only with payment processors and authorities when legally required. We do not sell your information. You have the right to access, correct, or request deletion of your personal data. We retain information only as long as necessary—typically seven years for legal compliance, one year for analytics.

Your trust is essential to situs baru. If you have privacy concerns, our support team is available in English to assist. Thank you for choosing situs baru.